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Frequently asked questions
Is Knowva free?
The core knowledge base — articles, search, categories, table of contents, voting and analytics — works out of the box.
Does it work with any theme?
Yes. The output is clean, theme-agnostic markup styled with CSS variables you can override to match your brand.
Installing the plugin
Upload the plugin ZIP under Plugins → Add New, then click Activate. A new "Knowva" menu appears in your dashboard sidebar.
Creating your first article
Go to Knowva → Add Article, write a title and content, then publish. Articles use the same editor as posts.
Adding a category
Categories group related articles together on your knowledge base landing page. Assign one from the Category box on the right.
Adding tags
Tags add a second, looser layer of grouping and improve search and related-article matching.
Displaying your knowledge base
Place the [knowledge_base] shortcode on any page, or drop in the Knowva block. Visitors get instant live search across every article.
Next steps
Write a few more articles, watch the Analytics screen to see what people search for, and fill the content gaps it reports.
How live search works
As a visitor types, Knowva queries your articles and shows matching titles with a short snippet — no page reload needed.
Improving your results
Clear titles and good categories make search far more accurate. The Analytics screen shows searches that returned nothing, so you know what to write next.